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IT Operations Specialist II - Brockton, MA - Permanent / Full Time - Staff - Rotating

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Title: IT Operations Specialist II
Location: Brockton, MA
Employment: Permanent / Full Time
Status: Open
Date Posted: 4 months ago4 months ago
Confirmed Open: 26 days ago
Employer Name: Brockton Hospital
Facility Type: Hospital / Acute Care Facility
Start Date: Mon, Jul 24, 2017
Shift: Rotating
Hours: Open
Contact: Contact employer directly
Details:

IT Operations Specialist II

IT HELPDESK LEVEL II TECHNICIAN

The IT Operations Specialist II is responsible for all second-level service desk and operations support through taking calls and online request handling the resulting incidents or service request, using the incident management and request fulfillment processes. Responsible for all operations turnover and support readiness as well as basic Data Center Operations. Understand how to use and configure TrackIt or equivalent service desk system for managing incidents and request. Five (5) to seven (7) years Windows desktop experience. Working knowledge of key hospital and AMR applications. Three (3) to five (5) years of familiarity with problem resolution. Personable, adaptable, and willing to take on new responsibilities. High school diploma or equivalent required. Bachelor Degree or equivalent college experience preferred.

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IND-ECM

Signature Healthcare is committed to continuous process improvement. We have embraced LEAN as our management system and our way of working. All employees have a significant role in improving our environment of care through problem solving, generating improvement suggestions, goal setting & measuring results.

Industry: Healthcare

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Time From To Job Text
4/29/17 4:44 AM
Updated (4 months ago)
SystemSystem1617854Status: New
Specialty: IT Operations Specialist II
Location: Brockton, MA
Employment Type: Permanent / Full Time
New job was posted by system.
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