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Call Center Operator - Geneva, NY - Permanent / Full Time - Staff


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Title: Call Center Operator
Location: Geneva, NY
Employment: Permanent / Full Time
Status: Open
Date Posted: 4 months ago4 months ago
Confirmed Open: 18 days ago
Employer Name: Geneva General Hospital (Fingers Lakes Health)
Facility Type: Hospital / Acute Care Facility
Start Date: Mon, Jul 31, 2017
Shift: Open
Hours: Open
Contact: Contact employer directly

Call Center Operator

  • Customer service skills are required
  • Customer service skills are required
  • The Call Center Operator is responsible for answering incoming calls and performing various communications and emergency activities. He/she must have the ability to work days, evenings, nights and a weekend rotation.

    Education: Minimum: High School Diploma or equivalent is required

    Preferred: Business or Office assistant degree

    Experience: Minimum: Recent customer service experience is required.

    Preferred: Experience as a call center operator or in a customer service position managing a high volume of incoming calls is preferred.

    Other: Minimum: Must have ability to communicate in English and learn the telephone, iPad and computer technology. Requires a sensitive and reassuring approach to patients. Demonstrated ability to deal with the public in a professional and courteous manner, handle confidential information with discretion. Ability to perform multiple functions during stressful/busy periods in a calm and professional manner. Demonstrated ability to enhance the spirit of teamwork through effective role modeling. Excellent interpersonal skills.

    Preferred: Experience dealing with patients and/or emergency situations

    Industry: Healthcare

    Time From To Job Text
    4/23/17 5:12 AM
    Updated (4 months ago)
    SystemSystem1616392Status: New
    Specialty: Call Center Operator
    Location: Geneva, NY
    Employment Type: Permanent / Full Time
    New job was posted by system.

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