Blood Bank Section Chief
Refer to the education section of the job summary.
Refer to experience section of job description.
The Blood Bank Section Chief serves as the technical supervisor and directs all activities for his/her are of responsibility. The section chief is responsible for all technical procedures, manuals, proficiency testing, and quality control, as well as the training, certification of competency and performance evaluation of all employees working in this area.
Essential Duties and Responsibilities
- 1. Ensures all procedures, policies, and training performed under area meets requirements established by accrediting agencies, FDA, and CLIA, notifying laboratory director and/or pathologists promptly of areas of concern. Communicates all procedural changes and posts for staff to review. 2. Sets challenging and productive goals for team, ensures high quality and accuracy of clinical testing, adherence to GMP, keeps team accountable for actions, provides leadership and motivation, provides resources and support, and develops and oversees quality assurance plan for section. 3. Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow with good communication skills. 4. Acts as a liaison between staff, physicians, and public through individual or group communication methods and participates in hospital and laboratory quality assurance goals. 5. Ensures good balance between workload and department specific productivity goals is maintained. 6. Reviews new tests and blood products and regularly reviews existing test platforms for cost, ease of use, and value. Ensures adequate supply of blood products is stocked at all times; new products are documented and stored according to manufacturer's recommendations. Participates with Department of Surgery in hospital tissue program.
- 7. Supervises performance of quality control procedures, noting trends and documentation of corrective action as needed. Ensures validation of Blood Bank Computer system. 8. Ensures adequate and timely instrument maintenance is performed and documented; employees in area are trained and have annual performance competency assessed; and assists with employee training and evaluations.
Standards of Behavior
v Service: I will seek out opportunities to improve customer satisfaction, always maintaining a positive attitude, showing respect to those we serve, and maintaining a safe environment for everyone
v Opportunity: I will address the needs of my customers and respond in a timely manner. It is my responsibility to provide everyone with prompt service, assist customers, listen courteously and maintain their right to privacy.
v Attitude: I will represent PCRMC with a positive attitude, caring demeanor and professional appearance in all encounters including stressful situations. A positive attitude is demonstrated through a friendly approach, active listening and meeting the needs of our customers.
v Respect: I am dedicated to serving our customers. I will treat everyone with courtesy and respect. I will respect and appreciate the value of all individuals through my behavior and communication.
v Safety: I am committed to promoting a safe culture within our organization.
Bachelor of Science in Medical Technology or a related science. Must meet qualifications for area of responsibility under CLIA regulations.
Minimum Work Experience
Three years of experience in clinical laboratory setting required. If not ASCP certified minimum experience requirement increases to five years. One year supervisory experience preferred.
Must meet CLIA guidelines for supervisory position, MT (ASCP), MLS (ASCP), or BB (ASCP) certification preferred if not required. SBB preferred but not required. If not certified, experience requirement increases to five years.
Close mental and visual attention required for sustained periods of time. Frequently works under stressful conditions due to time constraints and critical condition of some patients. 40% (Microbiology), 90% (Chemistry, Hematology, Clinical Microscopy, Immunology), and 50% (Blood Bank) of time spent transporting self throughout department and hospital or working at a lab work station. Must be able to lift and/or carry up to 20 lbs.
Constant exposure to hazardous and infectious material. Works in air-conditioned environment with moderate noise level. May be required to work any time of day.