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HEALTH ADVISOR I HEALTHLINE 900 - BAPTIST HEALTH, L - Sulphur Springs, TX - Permanent / Full Time - Staff

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Title: HEALTH ADVISOR I HEALTHLINE 900 - BAPTIST HEALTH, Little Rock, AR
Location: Sulphur Springs, TX
Employment: Permanent / Full Time
Status: Open
Date Posted: one year agoone year ago
Confirmed Open: 15 days ago
Employer Name: At Home Healthcare
Facility Type: Home Healthcare
Start Date: Mon, May 15, 2017
Shift: Open
Hours: Open
Contact: Contact employer directly
Details:

HEALTH ADVISOR I HEALTHLINE 900 - BAPTIST HEALTH, Little Rock, AR

SUMMARY OF RESPONSIBILITY - Job Summary (general statement of purpose or objective of position)Manages customer contacts and database management activities. Receive and answer calls from customers requiring medical services or clarifications regarding a Baptist Health entity or other medical facility. Responsible for scheduling appointments, handling referrals, and provides information with intent to promote Baptist Health facilities, programs and services, always meeting customer expectations, while maintaining confidentiality in a professional and discretionary manner.MINIMUM REQUIREMENTS - Knowledge, skills, abilities, license, registration, certification, education, and experienceHigh School diploma or equivalent -- some college helpful.Minimum of 2-3 years heavy customer service, sales and/or public service experience.Proficient in relevant computer applications, experience in database management. Uses good judgment and problem solving skills.Excellent verbal and written communications skills.Ability to prioritize, multi-tasking qualities, stress tolerance and ability to work efficiently and cooperatively.Experience helpful with: Avaya Multi-line Telecommunications hub, Care Enhanced Contact Center scheduling software, NexGen Physician/Clinic Software, EPIC, Cybersource, Groupwise Email/Internet, PC, Facsimilie and Copier.

Industry: Healthcare

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Time From To Job Text
3/26/16 4:45 AM
Updated (1 years ago)
SystemSystem1495566Status: New
Specialty: HEALTH ADVISOR I HEALTHLINE 900 - BAPTIST HEALTH, L
Location: Sulphur Springs, TX
Employment Type: Permanent / Full Time
New job was posted by system.
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