Permanent / Full Time - Non-Clinical Functions: Information Systems / Computers - Fredericksburg, VA - Manager

Closed 8/5/09 (394 days ago)

Specialty	Non-Clinical Functions: Information Systems / Computers
Location	Fredericksburg, VA
Responsibility	Manager
Work Type	Permanent / Full Time
Status	Closed 8/5/09 (394 days ago)
Shift	Open
Hours per Shift	Open
Facility	Confidential, call us at (800) 935-2306
Notes	Manager, Network Administration Basic Purpose: Reporting to the Director of Technology, the Manager of Network Administration is responsible for providing overall leadership and direction for Network and Telephony infrastructure and related operational processes. The Manager of Network Administration will collaborate with IS Leaders, PMO, SPO, and business stakeholders to identify, prioritize and implement technology solutions that support Enterprise Architecture, processes, and business goals. Major Duties and Responsibilities: 1. Overall responsibility for the planning, design, implementation and support of LAN/WAN (wired/wireless) and Telephony infrastructure supporting internal and external customers; voice, data video and paging. 2. Interfaces with key operational groups within IS including Project Management Office (PMO), Security Program Office (SPO), Service Desk and others as necessary to ensure alignment with IS processes and IS priorities. 3. Establish and maintain data networks that protect the integrity of the network from unauthorized users including but not limited to toll-free lines, calling credit cards and computer hackers. Work closely with vendors and suppliers to identify potential abuses, actions to be taken, resolution and avoidance of breaches in network security. 4. Contributes to the specification, implementation and on-going management of Incident /Change Management processes and Disaster Recovery Planning 5. Manage the specification and documentation of LAN/WAN and Telephony infrastructure technology standards in support of the strategic plan. 6. Proactively manages LAN/WAN and Telephony capacity and performance through proactive monitoring, management and forecasting. 7. Directly manages, daily, the appropriate data, voice, network Service Desk requests, ensuring timely follow-up and resolution on all support requests to the end user community. Explains variances and support issues which are outstanding. 8. Prepares and maintains a LAN/WAN and Telephony technology "roadmap" on behalf of the organization. 9. Prepares and delivers periodic status reports and project updates. 10. Provides leadership in the evaluation/selection of LAN/WAN and Telephony technology solutions as required. 11. Provides day-to-day leadership of Network and Telephony staff, coaching/mentoring, career development and discipline as required. Performs skill and competency assessments to support implemented and planned infrastructure. Facilitates the resolution of staff related issues as necessary. 12. Prepares/reviews Network and Telephony staff project and annual reviews as required. Creates development plans and sets individual goals 13. Interacts with vendor and business partners as required to ensure business and financial interests are represented appropriately. 14. Responsible for maintaining Network and Telephony hardware and software assets including, licensure and support contracts where appropriate. 15. Conducts due diligence and planning necessary to prepare the annual Network and Telephony capital and operating budgets. 16. Proactively keeps abreast of new technology trends and investment opportunities so that informed recommendations can be made in support of business needs. 17. Performs other related duties as assigned. Qualifications: EDUCATION AND/OR TRAINING: 1. A Bachelor's degree in Computer Science or related discipline . EXPERIENCE: Minimum of 7 years technical experience with 3 years in a Network and Telephony leadership with role responsible for a staff of 5+. Experience in Healthcare Information Technology is strongly preferred. Experience in the planning, design, implementation and management of wired/wireless network and telephony infrastructure technologies; IP Addressing Schemes, QoS, DCHP, DNS, routers, switches, firewalls, access points and WAN Acceleration. Experience utilizing network and telephony management tools; HP SIM, Cisco Works, CA UniCenter, etc. Experience in the planning, design, implementation and management of call center and remote (tele-worker) technologies; ACD, IVR, CRM, Workforce Management. SKILLS, KNOWLEDGE, AND ABILITIES: 1. Must have excellent project management skills and be able to manage projects to a timeframe and budget in a dynamic environment. 2. Must build solid relationship with customers, users, employees and others. 3. Must have excellent written and oral communications skills including the ability to grasp and translate technical terminology into understandable terms for others. Experiences with the following technologies highly desirable: - Cisco Wired/Wireless Technologies - Cisco Unified Communications - Rolm PBX - Voice Mail Systems; Unity, Cisco - Integration; Unified Communications - Lotus Notes, Microsoft Exchange - Cisco CCNA, CCNP, CCIE - BICSI Registered Communications Distribution Designer - Project Management Institute PMP - Disaster Recovery Planning and Testing Healthcare: Health Services - Medical Records / IT / Informatics Medical / Health - Other Medical / Health Base Salary: $84,926 - $131,622 Benefits: - Full Commission Compensation: - No Bonus Eligible: - No Overtime Eligible: - No Relocation Assistance Available: - Yes Interview Travel Reimbursed: - Yes Ideal Candidate: 7+ to 10 years of experience Management Experience Required - Yes Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally
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International	No international

Fredericksburg, VA

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